Vetting and Verification Process

At Massages Me, we are committed to maintaining the highest standards of professionalism and client safety. Our comprehensive vetting and verification process ensures that massage therapists and spas on our platform meet strict professional criteria.

Our Platform Purpose

Massages Me is a professional platform dedicated to connecting qualified massage therapists with clients across the UK. We prioritize transparency, safety, and professional standards in everything we do.

Membership Tiers

Registered Therapists (Basic Listing)

All therapists registering on our platform must:

  • Provide accurate information about their qualifications and training
  • Maintain current professional insurance coverage
  • Agree to follow our professional code of conduct
  • Commit to maintaining professional boundaries with clients

Verified Therapists (Enhanced Status)

Therapists seeking verified status undergo additional scrutiny and must:

  • Submit copies of professional certifications and qualifications
  • Provide proof of current insurance coverage
  • Complete identity verification
  • Maintain a positive review history

Benefits of verified status include:

  • A verification badge displayed on their profile
  • Priority placement in search results
  • Increased client trust and booking potential
  • Enhanced profile visibility

Strict Code of Conduct

We maintain a zero-tolerance policy for the following:

  • Erotic or sexual services of any kind
  • Adult entertainment services
  • Inappropriate solicitation or conduct
  • Unlicensed medical treatments or diagnoses
  • Misrepresentation of qualifications or services
  • Any behavior that violates professional massage therapy standards

Violations of our code of conduct result in immediate account suspension and removal from the platform.

Professional Standards

All therapists on Massages Me are expected to:

  • Maintain Professional Boundaries: Always conduct sessions in a professional manner with appropriate draping and client comfort as the priority
  • Obtain Proper Consent: Clearly explain treatments and obtain informed consent before beginning any session
  • Respect Privacy: Maintain strict client confidentiality and data protection standards
  • Communicate Honestly: Provide accurate information about qualifications, services, and pricing
  • Ensure Safety: Maintain clean, safe treatment environments and follow proper hygiene protocols
  • Continuous Development: Stay current with best practices and continuing education in massage therapy

Review and Monitoring System

We actively monitor our platform to ensure compliance with our standards:

  • Verified Reviews: Only clients who have booked through our platform can leave reviews, ensuring authenticity
  • Active Monitoring: Our team regularly reviews all feedback and reported concerns
  • Pattern Analysis: We investigate any patterns of negative reviews or concerning feedback
  • Swift Action: Serious misconduct results in immediate investigation and appropriate action
  • Appeal Process: Therapists have the right to respond to concerns and appeal decisions

Client Protection

Your safety and satisfaction are our top priorities. We provide:

  • Transparent Profiles: Detailed therapist profiles with clear information about qualifications and services
  • Verification Badges: Easy identification of verified therapists who have completed our enhanced vetting process
  • Review System: Honest reviews from verified clients to help you make informed decisions
  • Easy Reporting: Simple tools to report any concerns or inappropriate behavior
  • Rapid Response: Our team investigates all safety concerns promptly and thoroughly
  • Support Team: Dedicated customer support to address any questions or issues

Continuous Improvement

We are constantly working to enhance our vetting and verification processes. We welcome feedback from both therapists and clients to help us maintain and improve our standards. If you have suggestions or concerns about our vetting process, please contact us.

Reporting Concerns

If you encounter any therapist or service that does not meet our professional standards, please report it immediately through our platform. All reports are taken seriously and investigated promptly. Your identity will be protected throughout the process.

Our Commitment

We are dedicated to supporting the professional growth of legitimate massage therapists while ensuring client safety and satisfaction. By maintaining strict standards and comprehensive vetting procedures, we create a trustworthy platform that benefits everyone in the massage therapy community.